In SEO land there is a lot of talk about EAT. Google values pages that contain expertise, have authority and can be trusted.
EAT is not new. Since 2015,
Google has already included this in their Quality Raters Guidelines. This is
the handbook for Google's evaluators who assess the relevance and quality of
search results. Why has EAT
become such an important ranking factor and how is it applied in practice?
What does
the abbreviation EAT stand for?
Since the beginning of search
engine optimization, content and link building (authority) have been two of the
three SEO pillars, in addition to technology. Google believes it is
increasingly important that content is of high quality and that links are
relevant and come from good quality websites.
With EAT, which stands for
Expertise, Authoritativeness and Trustworthiness, Google goes one step further.
Google has indicated that EAT is one of the top three ratings for page quality.
Google takes an extra critical look at the so-called YMYL (Your Money or Your
Life) websites.
What are
YMYL websites?
These are websites that deal with
topics that can have both a positive and negative effect on the happiness,
health and financial situation of the user. Think of websites from the medical
sector, the financial sector and healthcare.
SEMrush
has provided some examples of YMYL categories:
·
Pages where financial transactions are made,
such as web shops
·
Pages that provide financial information, such
as information about investments or taxes
·
Pages that provide medical information about
specific illnesses and mental health
·
Pages that provide legal information about child
benefits, divorce, inheritance, etc.
Websites that fall into one of
these categories are at higher risk when they publish low-quality content. On
the other hand, YMYL websites that rank high in the search results score very
well on EAT.
What
exactly is meant by EAT?
Expertise
Be an expert in your field. In
any case, emphasize this in the most important text that can be seen on the web
page. Make sure the content is reliable and useful to readers. This is
especially important for YMYL websites. If the content on these websites
contains incorrect information, your users are more likely to be at risk. It is
recommended that content on these websites is written or checked by a certified
professional.
If your site does not fall within
the YMYL branches, a person with expertise is not necessarily necessary and a
professional writer or journalist will suffice. On blogs and forums, for
example, it is acceptable if content such as recipes, is written by 'normal'
people who share their experiences online.
Authoritativeness
Google would like you to show
that you are an authority or that the authors of the content are.
For example, add to the content
the position of the author or a short piece of biography at the top or bottom
of the page. You can also link to a page with the full biography if the content
is written by an expert within your own organization.
Especially for YMYL websites it
is important that you show what qualifications you have. For example, if you
provide specific medical information and advice, it must be written by doctors
or healthcare professionals.
If your content employees are not
experts, it is advisable to show through thorough research and source use that
you consider it important to share correct information.
Choose your sources carefully and
link to these sources with the correct anchor texts. Google likes high quality
backlinks and your user likes transparency. This increases the confidence of
your users.
Strengthen
your reputation
Another way to strengthen your
authority is to share users' personal experiences with your brand online, such
as testimonials and reviews. Good reviews ensure a good reputation. Potential
customers often review these reviews before taking action. These reviews can
therefore influence the purchasing process of a user. They can also influence
your Google quality rating.
The Google Search Quality Rating
Guidelines state that user popularity, engagement and ratings can be taken as
proof of your reputation.
Monitor all channels where
customers share their feedback and experiences. By responding appropriately to
these channels and providing excellent customer service, you will leave a strong
impression on your customers.
If you have a lot of bad reviews,
don't worry. Google looks at the details of these reviews and the total number
of reviews. If the large majority is positive, this need not have any further
negative influence on the quality assessment.
Trustworthiness
Show your visitors that they can
trust your business. Write content for your users and not for the search
engines. Content should help users or teach them about a topic related to your
business. Google has set out a number of general page goals:
·
Sharing information on a particular topic
·
Sharing
of Personal or Social Information
·
Sharing photos, videos or other forms or media
·
Expressing an opinion or position
·
Entertaining the user
·
Selling products or services
·
Allowing users to ask questions that other users
answer
·
Allowing users to upload documents or download
software
Contact
information
Displaying contact information on
the website gives users confidence because they see who is behind the website
and that they can contact a person behind the website.
Provides
users with a safe environment
Reliability is especially
important for E-commerce
websites, which ask users for credit card information. Everything on the
website should make visitors feel safe. If the website does not yet have a
secure SSL connection, that is the most important step to start with.
Get
started with EAT
Make sure every part of your
website meets Google's requirements, both at the page level and at the site
level. According to Google, websites that ignore EAT get a lower quality
rating. If you are not an expert, authority, or not trustworthy, Google will
rate your page as low quality and it will affect your rankings.
By writing credible content, you
also build trust with the users of your website.
How do
you apply this to your website?
Make sure the most important
content is of high quality. You do this by demonstrating expertise and
authoring the content to be written. This is generally considered reliable.
Provides enough additional
information and value for visitors on the website. This includes name and
address details, an 'about us' page and additional customer service.
On your 'about-us' page, please
include all the reasons why you have the most authority in your field. Name
awards won, media coverage and your years of experience.
Make sure that the website
contains content that can be used to answer queries and that the website offers
information of added value.
Update and edit the website
regularly to provide qualitative, accurate and relevant information.
For a complete overview of
guidelines including examples, see the full Search Quality Evaluator Guidelines
document.
Click here to know more.
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